Privacy Policy
This privacy policy explains how Automotive Experts collects, uses, and protects information gathered through our online platform. We are committed to ensuring that your privacy is protected.
Information We Collect
When you use our site, we may collect various types of information, including:
- Personal identification information you provide directly, such as your name and contact details (like an address, but not phone or email in the policy itself) when you make an inquiry or request a service.
- Information related to your use of this service, such as technical data from your device or browser, browsing actions, and usage patterns.
- Information you provide when submitting feedback or communicating with us.
How We Use Your Information
The information we collect is used for purposes including:
- Providing, operating, and maintaining our online platform.
- Responding to your inquiries and fulfilling your requests for information or services.
- Improving our services and developing new features.
- Understanding how users interact with our site to enhance user experience.
- For our internal business purposes, such as data analysis, audits, and identifying usage trends.
- To comply with legal obligations.
Legal Basis for Processing
Our processing of your personal data is based on several legal grounds, depending on the specific purpose. These may include:
- Your consent, where you have given us clear consent for processing your personal data for a specific purpose.
- The necessity of processing for the performance of a contract with you or to take steps at your request before entering into a contract.
- Compliance with a legal obligation to which we are subject.
- The necessity of processing for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted third parties who perform services on our behalf, such as hosting providers or analytics services, strictly for the purpose of enabling them to provide those services. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose your information if required by law, regulation, or legal process.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Data Security
We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request the transfer of your personal data.
- Withdraw your consent at any time where we relied on consent to process your personal data.
To exercise these rights, please contact us using the details provided below.
Cookies
Our online platform may use cookies to enhance your experience. Cookies are small text files placed on your device that help the site function and provide us with information about how the site is used. You can control the use of cookies through your browser settings.
Links to Other Sites
Our site may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Automotive Experts
1-1-1 Marunouchi
Chiyoda-ku, Tokyo
100-0001
